Below you can find the answers to the most common questions from our clients.
If you have any other questions, which are not listed below, please just send it to support@cyodor.com.
- Alle
- General Questions
- Product Related Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can call us at +31 70 208 5276 to get in direct contact with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 24 hours!
General Questions
All our products are tested and backed by scientific research. Some provide immediate benefits, while others take longer to show results. We stand behind our products and their quality.
As our products contain technological components, we do not recommend cleaning them with soap. Depending on the specific product, a small amount of water is usually sufficient. Please check the user manual for detailed cleaning instructions.
We want to make a positive impact! That’s why we plant a tree for every order and donate a portion of our monthly profits to a non-profit digital detox organisation. This helps people stay connected to nature and their well-being instead of getting lost in technology.
Our newsletter includes useful tips and tricks for your products, exclusive discounts, company news, and updates on future developments. Sign up to stay informed!
Visit the "Track My Order" page, enter the tracking code sent to you via email, and follow your shipment in real time.
We aim to dispatch all orders within 24 hours. On busy days, there may be slight delays, so we maintain a maximum processing time of 48 hours.
Have another question? Get in touch, and we’ll be happy to assist you!
Product Related Questions
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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.